Forums/myVEGAS on Facebook/Troubleshooting Tips

Game Running Slow, Not Loading, Dropping Connection

Buster from myVEGAS
posted this on October 25, 2012 18:07


There are a number of reasons why myVEGAS may run slowly or have trouble loading or staying connected. The most common cause is running too many programs at the same time or playing myVEGAS on an older computer, with limited amount of RAM, or system memory.


myVEGAS employs a lot of dynamic content and game animations. As a result, it requires a good amount of RAM to run smoothly. Close open programs you're not actively using. Clear your web browser's cache. Or upgrade your system to see better performance. We recommend the following Minimum System Requirements:


    • Intel Core Duo 1.33GHz or faster (or equivalent)
    • RAM 2 GB
    • Operating Systems: Mac OS X v10.4 or later
    • Adobe® Flash® Player 11.1


    • Intel Pentium 4, 2.33 + GHz (or equivalent)
    • RAM 2 GB
    • Windows XP, Windows 2000, Windows Vista and Windows 7
    • Adobe® Flash® Player 11.1


  1. The first thing to try is quitting some of the other programs that your computer is currently running. All running programs use and compete for system memory. Closing other applications will free up more resources for Facebook and myVEGAS. 
  2. The next thing to try is clearing the web browsers cache. Detailed instructions for most browsers can be found here:
  3. If you are not running a lot of other programs at the same time, and still having problems, you may have an older computer or a small amount of RAM. Upgrading your computer's RAM is usually the most cost effective way to boost system performance. RAM is fairly inexpensive and is often easy to install yourself. Search online for good deals and installation instructions. 


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Patti McCaffery Loquasto

i have a newer laptop and game use to run ok - over last week it has slowed dramaticly!   pls fix for me!

November 02, 2012 07:06
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Bob John

Having the same problem since 2 November 2012. Getting the message "The latest version of Flash Player is required to play this game" but I am using Google Chrome that have the latest Flash Player. even Adobe site stated that my Flash Player is up to date.

November 02, 2012 12:29
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Dawn Hayden

Help cant get my game to load

November 14, 2012 21:13
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Dione-Dee Schroeder-Jenkins

I having same problem-I just payed game this morning-and tonight game will not load at all.i have no                      programs running.

November 15, 2012 00:00
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I run a gaming pc....8gigs ram, quadcore 1TB hardrive and the works. I also run a game booster while in these games....MyVegas is the only one that runs like this so Im pretty sure its not on my end...and it seems that other people are having the same problems. This just started about a week please take a look...tks

December 10, 2012 15:51
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I don't think it is my computer.  Everything is up to date.

December 17, 2012 19:12
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Murray Sussman

This is nowhere near the answer to the problem I am having.

December 28, 2012 00:48
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Trish Brewer


January 04, 2013 20:40
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This would be helpful, if I was the only one in my house having the same issue.  Two other people who use different computers than I do are having the same issue.  And it's not our internet, as one other person is currently playing on it as I type this message... any other suggestions?

January 24, 2013 16:27
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look like I am not alone in here. don't think is our computer not working well but the game. everything is working fine till the past month or so. do all that suggestion above and still the same. any more suggestions.


February 04, 2013 01:03
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Pamela Tanner

It's not my computer, all the other games load

March 01, 2013 18:15
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Ron Miller

Please, it is not my computer. myVegas worked well before and now it doesn't. I have hi-speed internet 3+mps down and .54 mps up and a ping of about 68. Only myVegas has this mouse problem and not other FB programs or any other programs on my computer. I can always stop playing and do something else if you prefer.

March 02, 2013 18:33
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I breezed through (I mean, uh, spent a lot of time getting through) level 35, all without a hitch.

Then one night out of the clear blue sky pops up "The latest version of Flash Player is required to play this game" with the "Get Adobe Flash Player" logo (and link) underneath.

So I tried downloading it many, many times. The download included a download of Google Chrome which I also got. Since then I have tried playing the game many times on Firefox, Internet Explorer and Google Chrome and every time I run into the message I mentioned in the second paragraph. I have done everything you mentioned above short of upgrading my computer, but no matter how I try I just can't get beyond this message. (Incidentally, Google Chrome tells me that Adobe Flash player is already built in and will automatically update when new versions are available).

So I would love to hear from you with some help to get me back on track, but without it I guess I'm stuck, (perhaps permanently?) at the big white page that tells me I need the latest version of Flash player (which, again, Google Chrome tells me I have), in sort of the same position Ron Miller finds himself in with the final line of his March 02 post.

Until then, thanks. It's been fun.


March 03, 2013 12:29
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don taylor

This did not help my problem which is the same as tonis above

March 09, 2013 21:01
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I received your email for support and everything that you suggested I already tried. Just like everyone else above your game is not working properly. Please do something to help us as points are being earned to rewards at local casino's here in Vegas and I would like to keep earning them to use in the future.

March 11, 2013 08:44
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Patricia McCutchen Roy

Absolutely no help what so ever.Any other game I play on FB is fine.It's just MY Vegas.And, if it's my computer,then how come I can get and give coins etc..? It's only the games that don't load, and only on My Vegas, so I highly doubt it's my computer.

March 16, 2013 14:58
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Ed Latsha
I have similar problems
March 29, 2013 06:14
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Natalie Lowe

I am haing the exact problem (flash player).  I am going to Vegas in two days and want to redeem my points before I leave!  AGHHH

March 29, 2013 10:10
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This did not help at all... why was it working just fine last night and not today. All my software is up to date and all the other apps that require flash work just fine.

March 29, 2013 12:28
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Christina Shalley

I see other people have the same problem and you are saying it is their computer,well,my computer is not old and it worked this morning!! thanks for nothing.

March 29, 2013 14:47
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Katherine Wilhoit

My computer is not the problem, up til yesterday it was working just fine ...What do I do now?

March 29, 2013 19:16
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Kim Wallenstein

I am having the same problem, but only on my Mac.  The game was running fine until last night, and then suddenly popped up with the "Update Flash" screen.  The same issue is happening now on my iPad/iPhone (running through Photon).  Is it a Mac issue?

March 30, 2013 05:20
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Amanda Weidner

I'm having the same issue with the update flash player.  All my stuff is up to date and checked regularly.  I downloaded it anyway and it still not working.  Going to Vegas in a few weeks and now I'm worried we won't be able to use our rewards.  Very disappointed and hopefully will be corrected soon.  :(

March 30, 2013 06:22
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Natalie Lowe

Great!!! Leaving for Vegas tomorrow and have worked hard to get 50,000 rewards that I can't redeem now because of the Flash player problem!!  Good thing I redeemed for my Nine Fine Irishmen coupon weeks ago.  Very frustrated!

March 30, 2013 09:11
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Has anyone received an answer from them?

March 30, 2013 11:04
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Amanda Weidner
Nope not yet. Have feeling nothing will be done. And will continue to lose daily coins and all. :(
March 30, 2013 11:07
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Kim Wallenstein

No additional answer yet, other than the referral to the "minimum requirements."  At least I have access to a PC which seems to work (for now) but is inconvenient.  

March 30, 2013 11:15
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Ruth Longoria Kingsland

this really SUCKS!!! i used to be able to play this game, no prob, but then yesterday i got the same as everyone above. this is NOT my computer, i've tried everything it says to do. i really am frustrated that i've played these games this long to get the vegas rewards that now i can't ever access. it's not my computer and NOW i had to add another app (that accesses all my info!) in order to leave this comment!!!!! what's going on here???????????????

March 30, 2013 11:31
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Kim Wallenstein

I just got a response that they've updated Flash requirements, and now I bet some browsers aren't supported because they don't run the correct version of Flash.  The support guy said to try a different browser, but I'm out of luck because my operating system is too old to support anything but Safari.  Still waiting for ideas...

March 30, 2013 14:59
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Ed Latsha

I also was running good on my tablet until yesterday.  I have flashplayer 11.1 and get thesame probems as everyobe else.  This is very disapointing.

March 30, 2013 15:30
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patricia sliwkoski

tried everything-still not working! 

April 01, 2013 10:49
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raymond ferchuk

i have same problem i owe a mac O X S 10.5.8 downloaded everything still not working some one please help

April 01, 2013 15:10
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pam burrows

how about fixing the problem myvegas instead of just blowing people off  its not just 1 person with the problem as i have just read all the comments above people have been playing for a while and want to redeem their points so do something

April 02, 2013 01:43
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Tammy Brew

sad that they get you to buy coins then arent willing to fix the problem....totally going to the fan page and other sites to let others know its only a matter of time before it rips you off

April 02, 2013 14:55
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Frank Merklee

I replied to you that I have played Luxor since its inception on the site and all of a sudden this is the only game that loads 100% and then freezes. For “giggles, I went to your recommended fix site and followed the directions to clear my cashe [something that I do at least once a week]. Still the game loaded 100% AND STILL FROZE. You posted your solution to this problem on October 15, 2012 and there at least 33 negative comments to your solution.


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I have been a Mainframe Computer Programmer for over 35 years, so I think I am probably a little more understanding of computer problems and correcting said problems in a timely manner the works the first time.

April 13, 2013 11:38
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Crystal Buschman

Can not get updated Flash Player on Kindle - please make a version that can be used on Kindle fire!!!!

April 17, 2013 15:17
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I am having same problems.  Is there going to ever be a fix?? Really disappointed.  I am planning a trip in October and was hoping to try to use some of these rewards.  Guess not now.

May 14, 2013 09:10
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Jodi Isenberg

I have the proper software on my Mac OS X v 10.58. There's no logical reason why the game should not work. I went to the Adobe Flash Player site, and it said fort the version of my computer, I have the most updated software. Yet, the game won't load, and it prompts me to get the latest version of Flash Player. What is going on? I asked for help, I got this help page. This is not helping. I am frustrated, because I keep getting emails from the game, but can't play it at home. I can play it at work, but I'm so busy there, I haven't had much time to do so. Help me.

May 20, 2013 09:22
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Alexandra Scott

Same problem as above. I have been playing for almost 2 months, and now it won't download. Same problem as above. I have done everything: cleared caches, emptied trash, etc. and it will not load. Making me crazy!

May 22, 2013 12:38
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I have been dealing with the same thing. Ever since the Mirage update, I have had issues with the game not loading properly and the collecting coins from the casinos stops. I wrote to support and explained to them I did everything on the list AND tried it on 2 different systems BOTH of which are acceptable according to the above requirements. And the first response I get from them is to do the stuff that I said I already tried. My response? Why not tell me that you see I tried your list of stuff and you will look more into and let me know if it's resolved. They send one today and it says it's fixed. Nope. Keep trying.

May 26, 2013 23:55
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Excalubur 2 is stuck for me because it crashed during one of the bonus games!  None of these solutions are helping me.  Please help!

June 03, 2013 16:29
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Not a satisfactory answer! 

I know as a developer, my company wouldn't be able to retain clients and I would be out of a job for deploying untested software.  

Flash version :11.7.700.203

Windows 7 (32-bit) with more ram and memory than a silly flash game could ever need

Google Chrome Version 27.0.1453.110 m

Cannot load game because of Flash Version not supported error.  Think something got deployed that shouldn't have, probably in a mad rush to support IE10 or some such nonsense and a support ticket just lands me here. LOL

June 10, 2013 11:52
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My computer is up to date. My granddaughter has no problem playing my vegas on my computer and had my daughter come over and she can get on her game of my vegas. Not my computer it is the game.. Gets stuck on the done page, but will not load the game. I do not run anything else when trying to load the game. Please fix, I have enough built up to get some comps. Please fix. Also tried to get on my game at my daughters house and could not get any farther than the  done page on her computer that she plays my vagas on. It is definitely the game , PLEASE FIX. Thank you

June 15, 2013 12:14
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Corey Sly

I have emptied my cache, my adobe us up to date 11.7, have a mew Mac with plenty of avail memory.  no other games are going now.  MyVegas still won't load.  Please help me fix this

June 23, 2013 07:04
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This post about minimum requirements did not help at all. Don't know what you did, but after 4 emails, MY GAME IS FIXED AS OF VERY EARLY THIS MORNING. THANK YOU!!!!!!!!!!

June 23, 2013 09:18
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Tammy Lu

mine is also stuck on the loading page and it says "done" but won't load. i've cleared my cache and everything but nothing works. please help!


June 26, 2013 23:42
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Crystal Chapman

I was playing Studio City and triggered the pick your actress bonus at 50 x bet and it froze. After I reloaded it picked up the 10 spins that it owed me but at 2 x instead of 50 x. So basically it cheated me out of what I should have really won. ( a whole 1,700 instead of the likely 7,000 to 10,000 that I should have got based on the multiplier)  This is NOT the first time this has happened to me on various games and I don't see the point in playing if I am going to get cheated out of my FAKE chips since I refuse to buy any more. I doubt anybody who reads this cares or plans to fix this issue so I am not sure why I wasted the time to make this post.......


July 10, 2013 14:39
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Jan Brofford

Having same problem as everyone else.  Gets to 100% says done and nothing....Tried all the suggestions....something is wrong ....please help!!!!

July 18, 2013 19:58
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Terri Konkel

Same as everyone else.  I am stuck on the loading page an cannot advance.  I have a new computer with up to date and more than minimum hardware/software.  I have been playing for a couple of months now and now it will not load.  I tried all of your solutions.  Wont load.

July 19, 2013 17:11
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Ricky Schultz
I would suggest that the look and the artwork is impressive. However the computers are running slow on the main page because your system requires a redraw of the hotels built. I would suggest create a complete hotel object instead of reassembling the parts every time. Minimize object calls by having an object with methods. Cut the bloat out of your software. Get away from flash, as adobe only covers a limited platform of computers and smart phones. You are handicapping your potential. Look at HTML 5. Dump adobe. I am a computer engineer at a state university. I know what I am talking about.
July 21, 2013 17:22
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Ricky Schultz
My computers meet and exceed your specs. Studio City has crashes and behaves as if it has a serious memory leak. The leak grows and the software slows the longer you play it. If you play full screen in Firefox and get an i won message to send. Firefox totally restarts from the main boot page of my Vegas and the points are lost. Just noticed you put a workaround patch in to catch this exception. Contact me my Vegas you need me as a paid tester.
July 21, 2013 17:35
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Dale Hennie
I'm having the same problem loading the game it gets up to 98 percent or to the done sigh and it just stops and sits there. My mom lives about 5 blocks away and she's having the same problem. My wife play the se game on the same laptop and she can log on to the game with no problem. My brother lives with my mom and their on a net work and his game works?? What I think not sure but I've gone to Vegas three time using the comps and the same with my mom. Just thinking after using so many just maybe you just get shut down. I've gotten 4free nights 4 all day at the take2 and a free show. But I have spent around 1000.00 bucks in those 4days that's not a lot for the amount of comps that where given to maybe they got pissed off and shut me down I don't know what kind of comps all of you guys have gotten. But may be this is why think about it thanks for reading this PS I may be totally wrong with my thinking because they where really kind to me and my mother but her comps were close to what I got also??? But I've tried every thing to get it up and running "nothing"
July 24, 2013 20:48
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Gillian Holliday Shaw

 I seem to have the same problem as others, played the game perfectly yesterday but today it will not load without the adobe flash update which like others I already have. can anyone offer a solution please

August 01, 2013 04:25
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Jon Bevan

I have amassed a large number of hours/ coins and loyalty points (level 85? 160,000 points) at first the game would crash whenever it asked to "notify friends", it would reboot and I would loose my winnings,very annoying. Now it will not load past the 100%/done point in the boot up. I have a new desk top with more than sufficient RAM. I have never had any issue's other than the previously mentioned.

August 06, 2013 09:36
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jacqueline woods


August 11, 2013 22:44
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This is BS, it was running just it keeps asking for my email and password....then says it can not process my request at this time, try again later. Been happening for 2 weeks now !!!!!!
August 28, 2013 16:50
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Jacque Shaffer

I Have a Bland New Windows 8 Desktop Computer.!! I play your game Everyday. And the Last week it take me to re-load the game up to 6 time's before I can Collect my Coins from my Hotel's and Casino's!! It is Not My Computer.!! So.. Fix Your Site!!

September 26, 2013 17:50
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Scott Myvegas

pathetic.....havnt been able to play in over 2 months

September 28, 2013 05:38
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I have been waiting for 3 weeks for some one to respond to my issue! My Vegas won't load, I tried everything they suggested, 3 weeks ago. The problem is not my computer. Now they won't even respond. 

September 30, 2013 19:42
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Maria Osterhout

I can't get MY VEGAS to load it comes to a dead end at 93 percent won't go any further but my daughter on the other hand on her account on the same computer can get her MY VEGAS to load WITHOUT ANY PROBLEMS SO PLEASE QUIT BLAMING IT ON OUR COMPUTERS AND READ THIS AND FIX WHAT NEEDS FIXING ON YOUR END

October 01, 2013 13:41
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That's strange, Maria, as I had my daughter do the same thing last night, after I posted. She was able to get right on too...I can get to "done" but it won't go any further! Still no response, except for the auto response, telling me it's my computer! Grrr!

October 01, 2013 14:53
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I was able to load the game again tonight. I never got any response from anyone... I deleted the game, and blocked it for several days. Tonight, I was able to load it, and it took me right back to where I left off! 

October 03, 2013 20:41
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James Burke

I can't get the game to load, I am using the latest flash, 4 GB ram 2.7 GHz  AMD which runs graphics faster than intel, firefox browser, windows 8. So what the problem with your sofware

October 04, 2013 00:50
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Shelly Massie

Will not load gets to where it says loading then done. Will not bring up slots or strip...?????? Yes have everything done all of above.

October 23, 2013 17:27
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Melissa Brauchler

Today I am getting the message that I need to download the latest version of Adobe Flash which i did and checked my computer and it is there and checked that is is enabled and even restarted my computer but it keeps saying i need to download Adobe and it wont start the game. Its very frustrating. I have built up a ton of points and am going to Vegas next month and i cant redeem them.

October 25, 2013 12:33
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Tracey Brown

Game want open and cant play please fix

October 26, 2013 17:58
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Support for this product seems to be pretty useless…sort of the bouncing ball theory….not in my court…here it's in your court…no ….problem is in your court..not mine….please…just fix the problems or pull the game off & let us rest. I have checked all your suggestions, ( which are antique anyway ) which would not apply to most of us anyway, as you would have to have a real war horse for a computer to have what they consider the problems causing these issues. I suggest we quit playing until they admit they have problems & at least quit wasting our time & fix them. 

November 04, 2013 08:17
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Scott Myvegas

downloaded iphone app for this runs VERY smoothly....but still cant play it on computer.....lets go people, get this fixed

November 05, 2013 15:20
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lets see new 6 core amd processor 8 gig of ram 1 terabtye seagate harddrive new amd motherboard new radeon 7770 video card nope dont think its a computer problem can run any game on the market so lets try another excuse please fix it says done loading and hangs there ive begun to wonder if this is not planned as i have enough points for my stay in vegas but cant acsess 

November 06, 2013 04:03
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Willy Ciao

Will any of the new tablets out there run this game in the browser for facebook?  I don't want to run the mobile app.

November 12, 2013 12:42
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I am going to vegas on sat. and I have lost everything I was planning to use! This did not help Mine says account issue Your account seems to be invalid! Tap to retry  tap for support or tap to reset and lose everything I earned! guess I will be giving this game a bad review and tell people not to even waist time trying!

November 13, 2013 13:40
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Marlene Masad

Having the same problem since 2 November 2012. Getting the message "The latest version of Flash Player is required to play this game" but I am using Google Chrome that have the latest Flash Player. even Adobe site stated that my Flash Player is up to date. Same as many on here. Please advise if this is an issue since mobile was introduced?

November 20, 2013 09:48
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C Lynn Shoemaker

I am having issues too. I try to get on and I get a white screen, it wont even try to load and after trying and trying finally it trys to load but even when its @ 100% it freezes. It seems to have started to happen big time with the launch of your new mobile apps. Could that some how effected what was already in place???

November 22, 2013 05:49
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Tammy VanCamp
I've played with no problems, til today. All the sudden, it froze, and reset everything.. I had over 24k in loyalty points and had spent quite a bit of money. It now acts like I'm just starting the game. Either fix my account or refund the money I have spent getting to level 20.. This is not acceptable
November 26, 2013 23:55
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Debbie Harphant

I have tried every suggestion mentioned including a new laptop.  Some days I have no problem at all and then the next I spend way too much time opening different browsers, restarting again and again and still it will not allow me to collect on my strip or load a game.  This has become extremely time consuming.  Tonight my daughter came over and she was able to get onto her account and play faster than a speeding bullet.  I closed everything up when she was done and started from the beginning by logging into my account and BA-MM brick wall again.  This is ridiculous. Its similar to how some of the slots will *when they load that is" pay more on a low bid and nothing when betting larger amounts.  There seems to be no consistency to how the programs are running....I'm about out of patience and MyVegas is .to loose quite a few players if this continues

November 28, 2013 03:16
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I found that bing desktop will bring up the white screen and need latest flashplayer and will not load high5 casino.

November 30, 2013 16:08
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Pete Traversa

Up until recently the game has been running great. It has just begun to slow load. I have 8 GB of ram, my computer is only 6 months old. My processor is only 1.3 Ghz, is there anything I can do to boost the game?

December 21, 2013 08:42
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So I see many tickets with the same problem I have with the "Flash player" screen all of a sudden popping up after everything was working fine hours before. I have put in a ticket. I also have an up to date computer and no "slow" running issues, Windows 8, Google chrome with latest Flash. Hope to get a solution via support.

December 27, 2013 05:46
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I keep getting the message can't connect to network and when I contacted support they were no help. Someone help! I lost around 300,000 chips over night and iv spent around $100 on this dam game, is there a way to get a refund or will u please replace the chips that disappeared?
January 18, 2014 10:47
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Playing on I phone 5 all other apps closed just started happening 3 days ago
January 19, 2014 05:32
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Zeke Scooter Wildman Gleiss

You are not addressing not loading issues on Android 54.0

January 27, 2014 06:58
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Matt Steadman

This did not help at all and this is the message I get from my ticket "You do not have access to request #98353. It may have been solved or deleted." 

January 30, 2014 11:54
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Zeke Scooter Wildman Gleiss

I keep getting the same answer.  You are NOT addressing the problem with android 4.0 that hasn't worked since your 12/19 update.  I am running just the basic pre- loaded programs.  MyVegas and soduku are the only things I have downloaded and use.  It's very annoying that I could play just fine before your 12/19 update.  What did you do that you can't fix??????????????????????????????????


January 30, 2014 12:36
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David Biggie Pleitez

I have the Sony Xperia Z, and nothing seems to work when I load the game on the browser. I get the same message telling me I need the latest version of Adobe Flash Player installed. Is there any way I can play the game in the Facebook browser rather than my phone app????


January 31, 2014 14:07
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I was playing Myvegas for the past few weeks on my Kindle. A few days ago, it told me that I had to update to keep playing. When I try to do that, nothing happens. It takes me to a page that says "open". When I open that, it sends me right back to the page that says I need to update. It's a vicious cycle. Please help

February 05, 2014 11:59
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Told me my Adobe Flash Player was out of date. I updated but still won't load. Screen still  says blocked plug in. A vicious cycle. Please fix!!!!!




February 05, 2014 22:21
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Kevin Pierson

Google Chrome doesn't let you play MyVegas Slots properly . . . this is a widely known fact . . . please test and fix . . . we all are sick to death of the white screen all the time after accepting friends requests and for bonus chips!!!!

February 08, 2014 10:48
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Vivian So
Cannot play New York New York please pix problem
February 09, 2014 20:10
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Anyone else unable to run the mobile MyVegas version on Android 4.0 any more? Have a Samsung phone and an Acer tablet, and the game refuses to load on either of them suddenly. Just returns a 'Unfortunately, MyVegas has closed' error on both of them. Going to try an IOS device to see if that works...

February 11, 2014 18:16
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marcle sha

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February 12, 2014 21:07
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Dennis Schoon

i have issues getting on the main map screen. Main map wont load. Normally it is slow, but will load.

February 18, 2014 14:12
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Dorin Knudtson

main map will not load

February 18, 2014 14:50
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Dan Williamson

Main map not loading here either


February 18, 2014 14:54
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Meredith Patrick

Extremely ticked!  Filed request for information as the app is no longer aavailable on the android market and get the system specs reply and case closed! How does that in any way answer my question?

February 20, 2014 08:09
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I sent a ticket because the ANDROID APP won't even start up on my phone now. This is NOT a problem with my PC so this response from the help desk is not a help. The app/games run fine there. Until yesterday evening, I was able to play myVEGAS on my Android. Today I can't even get the app to load let alone get to the games. It gives me the message "Unfortunately myVEGAS has stopped." I get the option to tap OK or Report. I would update the app on my phone but I can't find it on the Android market (Google Play Store). This case is NOT closed.

February 24, 2014 09:33
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John Penix


February 25, 2014 13:30
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Not working with a pc, I have a Samsung phone that I had no problem until feb 19th. App is not at play store and it says not found, App is still on my phone but says (we can't connect you to are servers right now. tap ok to try again)This may be a stupid question but has anyone taken a android phone and tried to go to the play store to see if the app is still there.

February 25, 2014 23:47
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Amy Olson

After hours of searching how to fix the "Download Flash" message, I finally found a fix.  I tired a LOT of things I found online but only this article helped:

The problem was with the Active X.  I had to disable it but the feature on the "cog wheel" on the upper right of IE screen does it only for one site at a time.  I had to go to the FB MyVegas and try to load it, then click on the blue circle with slash through it to get a message to disable Active X for *that* (MyVegas) site.  I'm on Windows 7 using IE 11 and this worked for me.  Hopefully it will work for others too.

February 27, 2014 09:46
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THAT'S IT ! Well done Amy !   I added the IE tab, didn't need to mess with the ActiveX stuff. This app put a little IE (internet explorer) tab on your toolbar. Before playing myVegas click on it and it will let you run myVegas on IE and you will not get the "requires lastest version of Flash player"  crap.

February 27, 2014 12:09
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Jeorge Mackay

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February 28, 2014 03:06